MAIL: Stoneridge Estates HOA
PO Box 472
Chardon, Ohio 44024
EMAIL: board@stoneridgeestateshoa.org PHONE VOICE MAIL: (330) 679-8766 *please wait for the voicemail greeting to leave your message. Anonymous calls and/or emails will NOT be addressed, as proof of our HOA Residency does not exist.
Stoneridge Estates HOA consists of 52 Homeowner parcels in a semi-rural setting with dedicated conservation areas mixed throughout the community.
President: Logan Bryant
Vice President: Don Miller
Secretary/Treasurer: Jessica Femec
Resources for Stoneridge Estates HOA- Residents
Pay DUES of $300.00 by check written out to" Stoneridge Estates HOA" to this PO Box:
Stoneridge Estates HOA
PO Box 472
Chardon, Ohio 44024
Concord Twp. Community Center, 7671 Auburn Rd., Concord Twp., Ohio 44077
May 29, 2025
Concord Twp. Community Center, 7671 Auburn Rd., Concord Twp., Ohio 44077
As winter passes, a number of landscape issues have become evident. A group of our residents have banded together and sourced a licensed exterminator to offer Mole and Vole information and packages available. If you are interested, please use the HOA contact information supplied on this website and you will placed in contact with the offering parties.
Recently, some of the key holes for individual mail boxes and parcel pickup boxes have become difficult to open, due to corrosion from snow and ice removal chemicals. Our past Management Company did not have a maintenance plan in place for those cluster mailboxes and as such, now there is. Going forward, the HOA will provide as needed, seasonal keyhole spraying maintenance to the exterior openings using a special military grade lubricant. One application has already been applied during the week of Feb 24, 2025. There was a remarkable improvement immediately after that application. If any resident is still experiencing issues with keyhole access, please use the HOA contact information to notify us. Please do not attempt to spray any lubricant into your keyhole such as WD-40, Blaster, lithium or graphite, those and many more will quickly build up grit and grim residue and lead to more issues, such as transferring back onto your hands and clothes and gumming up the lock.
Also, any interior cabinet key lock maintenance has to be done by the USPS, the HOA Board has no access inside, a work order has to be generated in order for the USPS Branch Custodian to address your complaint. Please let the Board know of any issues so we can track complaints and make sure issues are resolved. Lost keys are $25 per the USPS.
This information may help in addressing service complaints regarding our mail.
Based upon a conversation with our local Post Office Customer Service rep., the best thing we can do is consistently call and report every issue. If the local USPS only hear about occasional problems, USPS considers them "one-offs" and does not investigate further. Additionally, the USPS automatically marks any reported issue as resolved after three days, regardless of whether you were contacted or received your package. The rep advised calling back after three days if you were not contacted or if your mail was not delivered by USPS (even if a neighbor brought it to you). If you continue to report issues, the USPS will take it seriously and investigate.
Regarding packages being "too large" to deliver, there is a clarification that as long as the package(s) are within the 70lb weight limit, the USPS will deliver them. However, with our cluster mailboxes, the USPS is not required to deliver them to your door but must leave a notice in your cluster box. Once a notice is received, you can schedule a re-delivery and mark your front door with that notice, at which point the USPS is required to deliver it. Upon scheduling a re-delivery, a USPS representative will call regarding the package. There are delivery inconsistencies with various delivery drivers to our neighborhood, some deliver, some try not by making excuses, so don't accept an agreement from any USPS rep. that you will go to the Post Office and retrieve it unless it is in your best interest.
Long story short - Everyone should report all issues to USPS to create a paper trail and prompt action. Hopefully, things improve over time!
*The above information presented was given to the Board from one of our HOA residents due to their own experiences continued lack of proper service and inaction by different USPS drivers on our route. To protect their identity, name, address and phone number are not made public. The above was a great share by them for our community.
Thursday, 01/30/25, just before NOON, a cluster mailbox key was found by HOA Board member, Jess.
Please use the email: board@stoneridgeestateshoa.org if you are the owner.